Arcane Mysteries

Purchase & Access

Arcane Mysteries sells digital, self-guided mystery experiences. There is no physical shipping. Access is delivered electronically after purchase.

Payments processed securely via Comgate. Supported currencies: CZK and EUR.

Payment support: platby-podpora@comgate.cz · +420 228 224 267

All Arcane Mysteries products are digital investigations. No physical goods are shipped.

After payment, your order details and purchaser access links are delivered electronically.

After payment, you are taken to your sealed order screen. Break the seal when your team is ready, then continue into the lobby and backstory.

Payments are processed securely by Comgate Payments, a.s., a licensed payment institution regulated by the Czech National Bank.

We do not store your card details on our servers.

Supported currencies are CZK and EUR.

Visa and Mastercard are available through Comgate secure checkout.

Successful card payments are the fastest option and normally move you straight to the sealed order screen.

For CZK orders, we also provide Comgate bank transfer.

This path is handled through Comgate and follows the bank payment confirmation flow.

Comgate Payments, a.s.

Gočárova třída 1754/48b, 500 02 Hradec Králové

IČO: 27924505 · DIČ: CZ27924505

Comgate payment support

+420 228 224 267

Arcane Inquiries

Use the revealed address for general questions or legal inquiries if the form is not suitable.

Need Help Before You Buy?

You can review our full payment and access policies in the Terms of Service, then continue to checkout when ready.

For access or technical issues: